WaveConnect Enterprise

Get the Big 4 in One Unified Communications Solution

Unified Communications is more than a buzzword.  It’s not just another phone system.  This is Wavecom Solutions and Alcatel-Lucent teamed together in one end-to-end business enabling solution.  It’s all you need to establish your business as a leader in using communications technology to create competitive advantage.  Made to last, it’s sustainable and scalable.  

With WaveConnect Enterprise your business enters the communications-enabled business world.  The ability to engage collaborative conversations across your business, with your customers, with your partners and with your vendors is now available in unprecedented ways.  Voice, information, and collaboration that drives your business.

We have the Big 4 Covered:  Connectivity, Ease of Use, Process Automation, and Cost.

Connectivity.  Wavecom Solutions knows network.  We live it.  It is our past and our future.  We know how to assure reliability and performance.  And we know service.  What service you want and how to deliver.  

Riding your network either designed or delivered by Wavecom Solutions are industry leading communications solutions based on Alcatel-Lucent technology including BICs and Omni PCX.

Staying connected to your customers and to each other has never been more reliable or easier to do.

Ease of Use.  Use a single number ubiquitously to send and receive calls, regardless of your device.  Scale easily from less than 100 up to 1000 users on the same solution.

Access corporate telephony from your mobile phone.  Use the same solution across your organization to support call centers, inter-office phones, and sales people.

And much more. 

Process Automation.  We are rapidly entering the age of communications-enabled business processes.  Access to the precise information, knowledge and expertise that you need at the precise time you need it regardless of the source is only possible with a unified communications solution. 

Whether on the web or on the enterprise information system or in the form of an internal or external expert, automating access to information and collaborative problem solving  through connectivity and communications automation leads to never before available productivity and business results.  

Cost.  Moving up from older, end-of-life phone systems to the power of Unified Communications usually lowers the total cost of ownership while greatly expanding your leverage of collaborative communications and business productivity.  ask to discuss our pricing and cost of ownership models

By combining voice and data and by integrating all of your sites, most times there is a reduction in overall connectivity costs.  The costs of maintenance and updating or upgrading shared applications across an entire business enterprise are other ways the total costs of ownership are lowered for most customers. 

This page contains additional information for WaveConnect Enterprise

• Functionality
• Features
• Technical Specifications
  

WaveConnect Enterprise Functionality

Your Business Connected: Anywhere, Anytime

WaveConnect Enterprise provides a single source for voice, enterprise IM, mobility, video, and web conferencing.  It lets your workforce seamlessly and efficiently engage each other, making their interactions less disruptive and more productive than ever before.

Unified Communications (UC) is a powerful business tool, and with WaveConnect Enterprise you can make your communications more meaningful than ever.  Tell us how you would like to communicate with your customers, your colleagues, and others in your professional community, and we’ll take care of the rest. WaveConnect Enterprise by Wavecom Solutions: We make it simple for you. 

There are literally hundreds of applications and even more ways to use these powerful tools.  Here are some popular ones:

•  Seamlessly transfer a conference call as you move between your mobile and desk phone.
•  Receive your voicemails as e-mail.
•  Reply to a phone call on your desk or mobile phone with an IM.
•  Seamlessly convert a telephone call into a video conference, and then add additional people on the fly.
•  Conduct web conferences, and share a real white board between participants.
•  Screen your calls based on time of day, location, or caller ID.
•  Use a single number ubiquitously to send and receive calls, regardless of your device.
•  Associate photos with phone numbers in your contact list through integrated Active Directory support.
•  Scale easily from less than 100 up to 1000 users on the same solution.
•  Access corporate telephony from your mobile phone.
•  Use the same solution across your organization to support call centers, inter-office phones, and sales people.

WaveConnect Enterprise is the smart and efficient way to manage the complexity and expense of business communications.  Single point online management of services allows ease of scaling and ease of use. 

Cut management time and expense while providing your team members maximal choice and flexibility of service functions to get their work done.

WaveConnect Enterprise is built to scale with you.  This flexible solution allows you to add users quickly and easily to keep pace with your business growth.

Not only does WaveConnect Enterprise offer flexible communications solutions, it also provides flexible procurement and deployment options.  On one hand, you may choose to own the equipment, either through a purchase or a lease-to-own model. On the other hand, you may elect to procure the service without owning any equipment.  Regardless of which approach you take, you can choose to install the equipment on your site, or in one of Wavecom Solutions’s carrier-grade facilities, each with survivability options that we tailor to your specific needs.

WaveConnect Enterprise Features

WaveConnect Enterprise is a Unified Communications (UC) suite that puts you in control of your communications.  Whether by voice, video, messaging or the web, you decide how others reach you, and how you reach them . . . with one identity across all of your platforms.

Flexible Telephony
•  Scale up to 1000 users
•  Extended call logs and telephony presence
•  Softphone support capabilities
•  Simultaneous support for any combination of IP, SIP, VoWLAN, TDM and DECT technologies

Unified Communications
•  Full integration of voice, video and data services with web conferencing and dial-by-name capabilities through a single, intuitive user interface
•  Presence and embedded instant message capabilities
•  Interactive smart-board capabilities
•  Multi-site High Definition video conferencing

Unified Messaging
•  Access to voice mail from common e-mail clients, including Microsoft Outlook / Exchange and IBM Lotus Notes / Domino
•  Record online capabilities for content sensitive calls
•  Personalize each voice mailbox

Mobility
•  Corporate telephony features accessed from your mobile phone
•  Use a single number for mobile and fixed phones
•  Simultaneous ring of mobile and fixed phones
•  Home and remote office access with full corporate telephony, presence and collaboration capabilities

Contact Center
•  Contact center solution for up to 50 agents, plus team leaders and supervisors
•  Automated call distribution with customizable greetings, voice guides and directory access
•  PC-agent softphones and connections to external customer relations management systems
•  Call queuing and voice guides
•  Call center reporting and statistics by agent

Enhanced Reporting
•  Detailed call reporting, accounting and user management
•  Self management through remote Web phone programming

Extended Directory Management
•  Associate photos to your contact management by phone number and geographical location
•  Integration with Active Directory servers

Integrated fax server
•  Support for up to four simultaneous fax ports

Flexibility with 3rd party application integration
•  Web services through XLM APIs or Computer-Supported Telephony Applications (CSTA)

Technical Specifications

To contact us/sign up for this service, please Go Here