Alcatel Lucent Support and Maintenance Services
Wavecom Solutions provides maintenance and support services that help ensure proper operation of Alcatel-Lucent communications systems. Keep your investment up to date and your systems running to the highest standards and optimal efficiency.
Our professional field engineers and technicians are highly skilled, responsive, and hold the required certifications from Alcatel-Lucent to assure you the highest quality of service.
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Robert Marure'
Solutions Engineer
+1-213-435-9432
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Paul O'Leary
Sales
+1-808-791-3078
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Are you out of date and out of service? Here's what you can get from Wavecom Solutions to add years of service to your Alcatel-Lucent product:
- Maintenance and operations of all Alcatel-Lucent equipment in proper working order according to manufacturer's standards and the terms of agreement, including software and hardware upgrades
- All labor and parts included to repair or replace worn out equipment
- Both remote and on-site service features
- Wavecom Solutions 24x7x365 Service Operations Center availability and support
- Wavecom Solutions Tier 1,2,3 support
- Ticket and work order tracking
- Assigned account engineering support
- Defined escalation process
- On premise emergency parts inventory
- Initial systems inventory
- Manufacturer software patches installed remotely
- Integration and deployment
- Customer and administrative training
